Return / Refund Policy
Leavenly Dough – Return & Refund Policy
At Leavenly Dough, we stand behind the quality of our pizza dough. Your satisfaction is important to us.
Because our products are perishable food items, we are unable to accept physical returns. However, we proudly offer a 30 Day Money Back Guarantee to ensure you can order with confidence.
30 Day Money Back Guarantee
If you are not completely satisfied with your purchase, you may request a refund within 30 days of the delivery date.
How It Works:
- Email us at support@leavenlydough.com within 30 days of receiving your order.
- Include your order number and a brief description of the issue.
- If applicable, please include photos to help us understand what went wrong.
Once reviewed and approved, we will issue a refund to your original form of payment.
Important Notes
- No Physical Returns: Due to food safety regulations and the perishable nature of our frozen dough, we cannot accept returned products.
- Damaged or Defective Orders: If your order arrives damaged, thawed, or in poor condition, please contact us within 48 hours of delivery with photos so we can make it right.
- Incorrect Orders: If you received the wrong item, notify us within 48 hours of delivery.
Refund Processing
Approved refunds are processed within 5–7 business days. Please note that your financial institution may take additional time to post the refund to your account.
We’re committed to delivering dough you’ll love. If something isn’t right, we’ll do our best to make it right.
Questions? Contact us anytime at support@leavenlydough.com